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Shipping & Returns/Privacy Policy

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New International Shipping Charges As of February 2017

We are not responsible for shipments once they are in the postal transit system.  We will no longer reship or refund for lost packages. However, we will do what we can to help locate the package. International orders shipped to certain countries do not track all the way so be aware of this before placing an order.  

PAYMENTS
We accept Paypal and all forms of Credit Cards and newly added Amazon Pay and Check/Money Order from US only

NOTE:  All Credit Cards are charged in full for your entire order upon placing the order even if your order contains preorders. This is for your security and safety as we don’t see or store your credit card numbers.  This is to protect you.

SHIPPING:

United States

$.01 - $25.00 = $4.00

$25.01 - $50.00 = $6.00

$50.01 - $75.00 = $8.00

Medium Flat Rate = $12.05 (all 12 x 12 must use appropriate shipping amount or your order will be held up)

$75.01 - Up = Free Shipping

 

CANADA:

$.01 - 50.00 = 13.00

$50.01 - $100.00 = $15.00

$200.00 - Up = Free Shipping

Flat Rate = $24.00 for all 12 x 12 Items. If you have 12 x 12 and do not choose the correct shipping it will hold up your order as we will send bill for the additional charges. 

We can no longer absorb the extra costs of shipping these heavy items International.

 

All International Orders

$.01 - $50.00 = $13.50  (This is the cheapest we can ship up to 8oz via USPS)

$50.01 - $100.00 = $19.00

$101.00-199.00 = $25.00

$200.00 - Up = Free Shipping

Flat Rate = $35.00 for all 12 x 12 Paper and Paper Pads. 

If you have 12 x 12 and do not choose the correct shipping it will hold up your order as we will send bill for the additional charges. 

 We can no longer absorb the extra costs of shipping these heavy items overseas.

 

**NOTE: We do not ship partial orders PLEASE make sure to place PREORDERS on a separate order
this way it does not hold up your in stock orders from shipping.

All In Stock Orders ship within 24-72 hours

RETURNS
Returns are gladly accepted in original packaging un opened or un used within 14 days.
We do not return Clearance items.
Returns are at your shipping expense to us.
You will be issued a store gift credit for the amount you paid less shipping.
We do not refund credit cards or paypal we only give store credits.
Magazines and individual 12 x 12 sheets are not returnable sorry. 

NOTE: In Most Cases - Once an order is placed and completed by you we only give store credit.  If you wish
to cancel your order and it has not yet shipped you will be issued a store gift credit that never expires.
We do not do refunds as there are bank fees that are not refundable to us along with time involved restocking and returning your items into inventory again.


Returns are sent to 


The Rubber Buggy

PO Box 644

Condon, OR  97823

 

OUT OF STOCK/SOLD OUT ITEMS
We will issue a store credit for any out of stock item. All other refunds are issued back via the same form of payment that it was purchased with.
Out of stock items happens when two orders are placed at the same time with a last item we have in stock.  The item goes to the person who completes check out first. 

PREORDERS:
PREORDERS are charged in full when ordered. All PREORDERS are given store credits only if cancelled.
You will receive a store credit for the full amount if you cancel a Preorder.
NOTE: Once a PREORDER is placed we only give store credits.

 

Privacy Policy


 


The Rubber Buggy (www.therubberbuggy.com) takes privacy matters seriously.


 


Please read the following to learn more about our privacy policy.


 

What This Privacy Policy Covers


 


* This policy covers how The Rubber Buggy treats personal information that The Rubber Buggy collects and receives, including information related to your purchase and use of products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.



 

* By using any therubberbuggy.com pages , in any way accessing therubberbuggy.com or using other services of therubberbuggy.com, you are accepting the practices described in this policy and our terms of use.



 

* This policy does not apply to the practices of companies that The Rubber Buggy does not own or control, or to people that The Rubber Buggy does not employ or manage.



 

Information Collection and Use


 


General


 


* When you register we ask for information such as your name and contact information. In connection with purchases we require the use of a credit card.



 

* The Rubber Buggy collects information about your transactions with us, including information about your use of services and purchases of products that we offer.


 


* The Rubber Buggy may automatically receive and record information on our server logs from your browser, including your IP address, therubberbuggy.com cookie information, and the page you request.


 


* The Rubber Buggy may use information we receive from you for any business purpose, such as to (a) fulfill your requests for products and services, (b) improve our services and customize the advertising and content you see, (c) conduct research, troubleshoot problems, or resolve disputes.



 

* You consent to the collection and use of your personal information, including the transfer of information within and outside the United States for storage, processing, and use as set forth in this privacy policy.



 

 

 

Children



 

* The Rubber Buggy conducts a business that is not appropriate for children under the age of13.



 

* The Rubber Buggy restricts access by minors by requiring use of a credit card to purchase products from therubberbuggy.com.


 

* The Rubber Buggy does not knowingly collect information from children under the age of 13.



 

Information Sharing and Disclosure



 

* The Rubber Buggy may employ other companies and individuals to perform functions on our behalf such as fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, processing credit card account payments, providing collection services, and providing customer service. They may have access to personal information about you needed to perform their functions.



 

* The Rubber Buggy works with vendors, partners, advertisers, and other service providers in different industries and categories of business.



 

Confidentiality and Security



 

* Sensitive financial information, such as credit card information, is encrypted and protected online for your privacy and security.



 

* Personal information collected by The Rubber Buggy is stored in secure databases, accessible only by The Rubber Buggy.



 

* We have physical, electronic, and procedural safeguards that comply with applicable regulations to protect personal information about you.


 

Changes to this Privacy Policy



 

The Rubber Buggy may modify, cancel or update this policy at any time in its sole discretion. Any changes will become effective immediately, and will apply to all personal information then in The Rubber Buggy’s possession, custody or control, including all previously-collected information.


 


* The Rubber Buggy may notify you about significant changes in the way we treat personal information by posting the revised policy at The Rubber Buggy Privacy Policy.